TRAINING PERFORMANCE AUDIT PART II - Performance Problem Analysis

Observable and quantifiable performance problems (describe): What is the impact of these performance problems? Are sales representatives fully capable of meeting targets (describe)? Are necessary resources available for job success (explain)? Are the job standards and expectations realistic? Doe sales representatives understand and accept performance requirements? Do they receive feedback on current performance (how often)? Are sales models and sales methods for success clearly identified? Are they understood? Do sales representatives receive meaningful recognition and rewards for desired performance? What negative consequences are experienced when workload or success increases? Do sales representatives lack necessary job knowledge? If so, what knowledge is lacking? Do they lack or misapply necessary job skills? What in particular? Continue to Part III - Sales Performance Environment

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